Terms and Conditions of Sale

Payment Terms:

a. We accept payment through credit/debit cards, PayPal, or other digital payment platforms as specified on our website.
b. Customers are responsible for any applicable payment processing fees.
c. Payment is due at the time of purchase. No work will commence until payment is received.

Promotion Service Description:

a. We provide a promotion service to enhance visibility and exposure for audiobooks.
b. The service duration, scope, and deliverables will be as described on our website.
c. While we aim to optimize promotional outcomes, we cannot guarantee specific results or sales.

Review Service Description

a. We provide a service where we will listen to and post a review of your audiobook on our website and, if applicable, Audible.com.
b. The service duration, scope, and deliverables will be as described on our website.
c. We do not guarantee a positive review. We will provide an honest review which contains our unbiased opinion.
d. Reviews will be completed and posted as soon as practicable. This may take four to six weeks (or more) depending on other reviews in the queue.

Intellectual Property Rights:

a. Customers retain full ownership of their audiobooks and associated materials.
b. By using our service(s), customers grant us the necessary rights to perform the agreed-upon activities only.

Compliance with Laws:

a. Customers are responsible for ensuring that their audiobooks and promotional materials comply with all applicable laws, regulations, and copyright requirements.
b. We are not liable for any legal issues arising from the content of the audiobooks or promotional activities.

Refund Policy:

a. All sales are final. No refunds will be issued unless exceptional circumstances apply or where required by law.
b. Exceptional circumstances may include technical issues or errors on our part that significantly impact the effectiveness or delivery of the service(s).
c. Customers must contact our customer support team prior to their promotion being displayed on our website, providing relevant details and supporting evidence for consideration of a refund.

Limitation of Liability:

a. We are not liable for any damages, losses, or liabilities arising from the use or inability to use our service(s).
b. This includes but is not limited to technical difficulties, errors, or disruptions in the promotion process.

Termination of Service:

a. We reserve the right to terminate or suspend our service(s) in cases of violation of terms or inappropriate conduct.
b. Customers will be notified of any such actions and provided with relevant information regarding the termination or suspension.

Privacy Policy:

a. Customer privacy is important to us. Our privacy policy outlines how we collect, store, and use personal information.
b. By using our service(s), customers acknowledge and agree to our privacy policy.

Dispute Resolution:

a. Any disputes arising from the use of our service(s) shall be resolved through mediation or arbitration.
b. The jurisdiction for any disputes arising from the use of our service(s) and these terms and conditions shall be New South Wales, Australia. Any legal action or proceeding relating to such disputes shall be exclusively governed by and interpreted in accordance with the laws of New South Wales, Australia.

Modifications to Terms and Conditions:

a. We reserve the right to modify or update these terms and conditions at any time.
b. Any changes will be effective upon posting on our website.
c. Customers are responsible for reviewing the terms periodically to stay informed about any updates.

By using our service(s), customers acknowledge that they have read, understood, and agreed to the terms and conditions outlined above.

Need help?

Contact us at [email protected] for questions related to refunds.

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